Shipping & Returns

Do we ship firearms?

As required by law, all firearms must be shipped to your local licensed FFL dealer. Please understand your local laws regarding firearms and magazine restrictions. J&A outdoors LLC follows all Federal and State firearms regulations and we cannot ship firearms or magazines to areas where they are restricted or prohibited by law.  

If you need more information, please email us at [email protected] and we will be happy to assist you. 

Do we ship internationally?

We currently do not ship products outside of the United States.

Where else do we ship?

PO Boxes – At this time, we are fully capable to ship to PO Boxes!

How do we ship?

Parcel – Your shipment will arrive via UPS, FedEx, or USPS. Unless requested by the carrier, we do not require a signature for delivery.

As required by law, all firearms must be shipped to your local licensed FFL dealer.  Please understand your local laws regarding firearms and magazine restrictions. J&A outdoors LLC follows all Federal and State firearms regulations and cannot ship firearms or magazines to areas where they are restricted or prohibited by law.  

Thank you for considering J&A Outdoors LLC for your firearm needs!

Sincerely,

J&A outdoors

Return Policy

J&A Outdoors LLC takes great pride in the quality and craftsmanship of the products we sell. Upon receipt of your shipment, please inspect your merchandise and notify us of any damage. If we are found to be at fault we will promptly take care of the return. If you decide to return on buyers remorse – You may return your merchandise for a full refund (minus shipping costs and a 20% restocking/transaction fee) within 14 days as long as the merchandise is in new and unused condition and in it’s original packaging. Refunds require proof of purchase. If your item was a gift then we will need the account information of the person who purchased the item in order to process a refund. An original receipt or gift receipt is required for all returns and exchanges. Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check and may take 14 business days from time of request. Orders that are cancelled by the customer are subject to a 10% cancellation fee. This cancellation fee is waived if the cancellation is due to our error i.e. items being out of stock. 

Rifle Return/Repair Policy

If you are having issues, we require that the entire rifle, including the scope, is sent in for inspection. Customers are responsible for shipping costs when sending rifles to us. Everything is needed in our shop in order to inspect your rifle in its entirety to help determine where an issue might be. If the problems are found to be the result of a faulty barrel, we will correct the issue and cover the costs to return your rifle to you. If the issue is discovered and determined to not be a barrel manufacturing error or flaw, we will consider making the corrections on the rifle to repair any issues. This will be discussed with the customer before any corrective action is taken. Prepayment for the correction is required before this service is started, and customers will be responsible for shipping costs.